At Payomatrics, trust and security are at the heart of everything we do. Our payment gateway is
built with advanced encryption, multi-layer fraud detection, and PCI-DSS compliance to ensure your
transactions are always safe. We are a fintech company committed to transparency, reliability, and
customer-first service. Over the years, we’ve built long-lasting relationships with our clients by
consistently delivering secure, seamless, and scalable payment solutions. With Payomatrics, you’re
not just choosing a service provider—you’re choosing a trusted partner in your business growth.
Payomatrics is a secure and easy-to-integrate payment gateway that helps businesses accept digital
payments from customers. Once integrated with your website, app, or platform, Payomatrics enables
seamless transactions through multiple channels such as credit/debit cards, UPI, net banking, and wallets.
When a customer makes a payment, Payomatrics securely encrypts and processes the transaction, verifies it
with the bank or payment network, and instantly confirms the status—success or failure—in real time. Our
system ensures speed, reliability, and compliance with industry-standard security measures, so you can
focus on growing your business while we handle safe and smooth payments.
Once a payment has been successfully processed through Payomatrics, it cannot be canceled directly. However,
you can request a refund or reversal by contacting the merchant/business where you made the payment. Payomatrics
acts as a secure payment gateway, and all cancellations or refunds are managed by the respective merchant as per their policies.
If you believe a transaction was made in error or is unauthorized, you should immediately contact both the merchant’s
support team and Payomatrics customer support for assistance. We will work closely with the merchant and banking partners
to help resolve the issue as quickly as possible.
Transactions made through Payomatrics are processed instantly in real time. The moment a customer initiates a payment,
our gateway securely encrypts the data, verifies it with the bank or payment network, and confirms the status—usually
within a few seconds. In rare cases, processing may take slightly longer due to bank response times, network delays,
or additional security checks, but most payments are completed almost immediately, ensuring a smooth and reliable
experience for both businesses and customers.
Once a payment is successfully processed through Payomatrics, it cannot be directly canceled from our side because
we act as the payment gateway between the customer and the merchant. If you wish to cancel a transaction, you will need
to contact the merchant or service provider where the payment was made. They can initiate a refund or reversal as per
their refund/cancellation policy. In cases of unauthorized or incorrect transactions, we recommend immediately notifying
both the merchant’s support team and Payomatrics Customer Support. We will coordinate with the merchant and banking partners
to help resolve the issue as quickly as possible.
